They are responsive and truly a partner in keeping our business on top of its game, online, safe and secure
Great Canadian Lanscaping
We use Westcoast IT for managed IT Services. Their service and product support is above all other vendors we have used in the past. They are responsive and truly a partner in keeping our business on top of its game, online, safe and secure. If you need a IT company that cares, call Chris and his team at Westcoast. They are truly Rockstars of the IT world.
We are 100% satisfied with their service. We have far fewer computer and network issues than we did prior
Towler and Associates
Westcoast IT Services is our computer and network service provider and we are 100% satisfied with their service. We have far fewer computer and network issues than we did prior to hiring Westcoast IT thanks to their maintenance program. When an issue does arise Chris Barre and his team react very quickly to resolve the issues. Towler & Associates, CPAs are very happy with the services we receive from Westcoast IT and strongly recommend them to our clients and colleagues.
You will See An Immediate ROI, Why Wait?
Since our move to Westcoast IT Managed Services we know our computer system (which is integral to our business) is fine-tuned and reliable 24/7. Previously our IT Department was me! My time is now focused on business growth activities. An investment in Westcoast IT gets you an immediate return on your investment, why wait for a problem to realize the savings?
Downtime Is Never An issue. They Will Make Your Life Easier.
Twin Lions Contracting
As an extremely busy and growing company, our entire staff must have reliable access to computers while in the office or in the field. Technology is not our forte. Having a company take care of it all for us gives us ease of mind. They are accessible and quick to respond. Downtime has never been an issue since we started using Westcoast IT.
You get what you pay for with IT companies. I know many fly-by-nighters who offer IT support and the people who use them always have issues. If you want to be looked after, and never worry about your IT issues, call Westcoast IT. They will make your life easier.
Relieved Our Largest Pain Point And Made Us More Efficient
Since our move to Westcoast IT’s Managed Services our employees can now focus on their jobs, and the things they are good at, leaving the tech related issues to Westcoast IT. Switching to Westcoast IT’s Managed Services relieved one of our largest pain points and made us more efficient. I like that the team is local. When we require someone to be on site, it happens relatively quickly. The initial projects to get us up to standard took time, but once completed, the rewards were obvious.
He Talks WITH You, Not Down To You.
Where did I send that email from? Did I do it from home? Did I send it from my iphone? Or was it my work PC? I was always losing track of my sent emails. Then I heard about Chris and Westcoast IT. Chris came to my business and set me up on a cloud based exchange server for pennies a day. Now when I send an email from my iPhone, it automatically goes into the sent folder of any hardware I have email on.
That was just the beginning. All my staff had the same problem and Chris fixed it all for everyone. I gotta say also, Chris is the most sociable IT guy I have ever met. He actually TALKS WITH YOU and not down to you like a lot of arrogant IT guys tend to do. Highly recommended for PC headaches, and he’s a complete business pro also!
They Truly Recognize That Time Is Money In Business And They Have An Expert Staff Team To Deliver Services Accordingly.
The biggest benefit from switching to Westcoast IT Services, has been their quick response time to get us back online when we've had an issue. We've used other companies in the past that haven't been able to find or fix issues efficiently… if at all! This is not the case with Westcoast IT. I'd recommend Westcoast IT for anyone looking for a new Service Provider because of their depth of knowledge and quick response time. I appreciate that they truly recognize that time is money in business and they have an expert staff team to deliver services accordingly.
Depth Of Knowledge And Options Offered, Beat The Competition
BC Law Institute
Since moving to Westcoast IT’s Managed Service Plan we don’t waste time trying to solve a problem. WCIT is responsive and friendly. We know when something will be addressed and urgent matters get attention right away. My advice for other business owners who are searching for an IT company is to meet with Chris and then the competition. Compare the services and the depth of knowledge in responding to the questions as well as the options that are offered to meet your needs. Your choice will become clear.
We Have Peace Of Mind Knowing That Our Systems Are Updated And Running Smoothly. You Won’t Find A More Knowledgeable Team In The Lower Mainland.
Chris and his team have always been quick to respond to our IT needs, and we haven’t run into a problem they can’t fix. We have Peace of Mind knowing that they are always there for us and their support will keep our systems updated and running smoothly. Like many businesses, we run 24/7/365 and cannot be “down”. They always respond the same day, usually within the hour if it’s an urgent matter.
Most fixes are handled via their remote services, but they will always send a technician out when required. On the rare occasion where we have to wait for parts, or the issue cannot be fixed the same day, Westcoast IT always creates a work-around so we can keep our business running. I do not believe that you will find a more knowledgeable team in the Lower Mainland.
IT Support That Is Reliable, Quick and Courteous
We get prompt recognition when there is an issue. Problems are dealt with consistently and they stick with it until resolved. Hire Westcoast IT, you won’t regret it. They are reliable, quick and courteous.
Eliminate Expensive Server Maintenance Issues
Westcoast IT helped us to reduce our IT costs by eliminating our small business server and moving our exchange to the cloud. Chris has helped us to synchronize more reliably with all our devices, and we have eliminated all our expensive server maintenance issues. In addition, Chris helped us to more efficiently manage our conference room media and improve our network speed.
We did not miss a beat in the smooth transition to your services and we very quickly started to see the benefits
Living Well Homecare
The biggest benefit of moving to Managed Services with Westcoast IT has been the freedom I have from caring about IT issues and the time to focus on the things I’m good at. The biggest company benefit is a more reliable and consistent IT system, with the ability to scale it up in the future. A huge, albeit obvious, benefit is we have proper reliable backup system that requires no attention from us because it is monitored 24/7 by Westcoast IT.
The best thing about working with Westcoast IT is that they explain what they can do to help you and then they do it! Where it was necessary for us to drill down and understand what was happening, they explained it to us. The transition to your services was smooth. We did not miss a beat in changing over to you and we very quickly started to see the benefits of your services. The team is super responsive to things that come up. If you are on the fence about choosing Westcoast IT, I would advise you to spend time with Chris, ask every question that comes to mind, and based on how responsive and clear he is, make your decision. Chris sees the value in being a great partner and works hard to keep your business.
They take the time to learn our business, but more importantly our goals, aspirations, and culture
Westcoast IT is truly a partner to Glass Doctor. They take the time to learn our business, but more importantly our goals, aspirations, and culture. This consultation and collaborative approach to our relationship is exciting and builds a solid foundation for our future relationship. We are a fast-growing organization with multiple locations, running a very robust business.
Our goal is to utilize technology to our advantage, making us more productive and profitable – with a very distinct advantage over our competition. Westcoast IT helps us achieve this goal.
Another goal of Glass Doctor is to be an employer of choice by enabling our staff to work on their terms from their chosen location; from one of our shops, the centralized Hub, or their own home/cabin. Westcoast IT makes this dream a reality by offering secure remote solutions that work. What sets Westcoast IT apart from the competition is that they provide solutions, work towards understanding our needs and make advances in how we conduct our business. On the fence about hiring Westcoast IT? Call me.